Returns

Returns & Exchanges

At D.PUIN, all sales are final. We do not accept returns or exchanges at this time.

Please review your order details, including product descriptions and sizing information, before making a purchase. If you have any questions or concerns, feel free to reach out to our customer support team—we're happy to assist you before you complete your order.

Handmade Uniqueness

Every D.PUIN crochet bag is lovingly handmade, making each piece as unique as you are. Due to the nature of craftsmanship, some bags may have slight imperfections—these tiny variations are a testament to the artistry behind each stitch. We believe beauty lies in uniqueness, transforming every bag into a one-of-a-kind creation. Embrace the charm of handmade work, where creativity and individuality come together to craft something truly special.

Circular Fashion Initiatives: Bag Repair Program

At D.PUIN, we are committed to sustainability and circular fashion. Instead of discarding a well-loved bag, we offer a Bag Repair Program to extend its life. If your crochet bag needs a small repair, we encourage you to contact us. Depending on the nature of the issue, we’ll do our best to restore your bag or guide you in giving it a second life.

By choosing D.PUIN, you're not only supporting slow fashion and craftsmanship but also joining a movement that values longevity and mindful consumption.

Thank you for being part of this journey with us!